Extended & Lifetime Support
NEW Extended Support is available to those owners who have completed 1 year of 24/7 Support and want to continue support on a yearly subscription. There is an introductory price available for Extended Support Cost $300/year. You have no obligation to renew the subscription at the end of the year. See Prices.
NEW Single Incident Support ($50) is available to any owner at any time, regardless of whether he has an Amel Book, has taken any Amel Course, or is an Amel Owners Yacht School client. Included in the Single Incident Support response are copies of pages and other documents sent electronically. There is no limit as to the amount of time required to reach a recommended solution. Follow-up requests for the same issue are always allowed at no-cost.
Lifetime Support for as long as you own your Amel is available to most clients. Included in Lifetime 24/7 Support is a new Amel Book each time there is
a major new printing of the book, special access Online Amel Book, and Transshipment of parts purchased from US retailers such as Amazon via DHL to anywhere in the world, charging only for the cost of transport to you.
With the addition of the Online Amel Book, some Lifetime Support clients may choose to forego the mailings of a new book at each major new printing and rely on downloads of new pages and access to the Online Amel Book. If you opt-out of the mailings of each time there is a major new printing of the book, the price of Lifetime Support is reduced by $300. The Yacht School Lifetime Support solves the biggest challenges I had while cruising around the world: Knowing what to do, how to do it, and being able to get what I wanted and needed. See Prices.
However, any yacht completely equipped with the best systems can be a challenge to understand, maintain, and repair...especially in unfamiliar places. I believe having your personal consultant available to Support you 24/7 is, at least, comforting, and in some cases, "priceless." And beyond priceless is having someone to receive and tranship what you need, when you need it.