24/7
Support
Not knowing how to operate, maintain, repair, and replace systems and components will cost owners who are new to Amel from hundreds to thousands with each occurrence. And, this is true whether or not the owner hires a typical boat mechanic to do the work. I have seen this cost as much as 30,000. My 24/7 Support, coupled with my Amel Book solves the vast majority of these issues. Amel Yachts are the safest and most comfortable yachts in their class to cross oceans and explore the world. Amel's components and systems are supplied by some of the best sources available. Amel's goal has always been to engineer the yacht, including the components and systems, in a logical, simple, and straightforward manner. This makes maintaining an Amel a joy rather than a chore. Your neighbors at anchor will be sweating while repairing many failures, while aboard your Amel, you and your sailing partner enjoy the surroundings and a beautiful sunset. However, any yacht completely equipped with the best systems can be a challenge to understand, maintain, and repair...especially in unfamiliar places. I believe having your personal consultant available to Support you 24/7 is, at least, comforting, and in some cases, "priceless." Support Available from Yacht School:
1-year of Support and the Amel Book is included at no additional cost with the
2-years of Support and the Amel Book is included with the Yacht School FastTrack Course.
1-year of Support and the Amel Book is included with the Experienced Owners Package.
Extended Support is available to those owners who want to purchase support on a yearly subscription.
Lifetime Support for as long as you own your Amel. Included in Lifetime 24/7 Support is a new Amel Book each time there is a major new printing of the book, special access Online Amel Book, and Transshipment of parts purchased from US retailers such as Amazon via DHL to anywhere in the world, charging only for the cost of transport to you. With the addition of the Online Amel Book, some Lifetime Support clients may choose to forego the mailings of a new book at each major new printing and rely on downloads of new pages and access to the Online Amel Book. If you opt-out of the mailings of each time there is a major new printing of the book, the price of Lifetime Support is reduced by $300. NEW All Lifetime Support Clients, when they are ready to sell their Amel, will be given absolutely free of charge a Pre-Sale Review. This is at least a $500 bonus.
Single Incident Support is available to any owner at any time, regardless of whether he has an Amel Book, has taken any Amel Course, or is an Amel Owners Yacht School client. Included in the Single Incident Support response are copies of pages and other documents sent electronically. There is no limit as to the amount of time required to reach a recommended solution. Follow-up requests for the same issue are always allowed at no-cost.
NEW All Lifetime Support, FastTrack, and any client purchasing 2-years or more 24/7 Support is given access to the new Online Amel Book which is updated weekly. To see a sample of the online book, click on the image below.
